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Shipping, Returns & Refunds

Shipping Policy

We currently ship across the United Kingdom.

 

Delivery times may vary depending on the product and your location. Estimated delivery 

times will be shown at checkout and confirmed in your order confirmation email.

 

Please note that orders may occasionally experience delays due to circumstances beyond our control, such as courier disruptions or periods of high demand.

 

Once your order has been dispatched, tracking information will be provided whenever available.

 

If you have any questions regarding your order, please contact us at:

📧neemastoresupport@gmail.com

Returns & Refunds Policy

We want you to be happy with your purchase.

 

If you are not completely satisfied with your order, please contact us within 14 days of receiving your item, and we will do our best to assist you.

 

To be eligible for a return, items must be unused, in their original condition and in the original packaging.

 

Please note that certain products may not be eligible for return due to hygiene or safety reasons.

 

If your item arrives damaged or incorrect, please contact us as soon as possible, including your order number and, where possible, photographs of the issue.

 

For any questions regarding returns or refunds, please contact:

📧 neemastoresupport@gmail.com

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